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Order PDG Premium Support Services

PDG Premium Support Contracts are a great compliment to your PDG product. During the duration of the PDG Premium Support Contract, you get unlimited access to our professional support staff.

PDG Premium Support Contracts can be used to have our professional support team assist you with:

  • Performing software patches and minor upgrades
  • Moving your PDG product to a new server
  • Customization of your PDG product's templates to match the look and feel of your site
  • Any other PDG product related issue
  • Support for our custom mod_rewrite rules and other PDG enhancements we have performed for you
  • Guidance with PDG template design
  • Contact via:
      •    
    • livehelp button found on most pages of our site
      •    
    • email: help@pdgsupport.com
      •    
    • popular chat services:
        •       
      • MSN: [email protected]
        •       
      • Yahoo chat: proinethelp
        •       
      • ICQ: 270803366

Support services are available from 8:00am-5:30pm CST Monday through Friday.

PDG Premium Support Services are available as follows:

  • Single incident: $65.00
  • 6 months, unlimited number of requests: $300.00
  • 12 months, unlimited number of requests: $500.00

    Please provide the following information will allow us to support your PDG product:

    Your Information:
    Your Name:
    Your Email Address:
    Phone:
    Fax:
    Domain where PDG is installed:
    Support Contract Desired:
    Server Information:
    To insure server security, we suggest you change the FTP password after we are finished.
    Server Operating System:
    FTP Host Name:
    FTP User Name:
    FTP Password:
    ReType FTP Password:
    PDG Information:
    We suggest you log into your PDG Administrator and create a new user for our use. Please give this user access to all areas. By creating an additional user for us, you can easily remove our access at any time in the future.
    PDG Program: Cart   Commerce
    URL to Administrator: /CartConfig   /CommConfig
    Other:
    Administrator User Name:
    Administrator Password:
    ReType Administrator Password:
    Payment Information:

    We accept Visa, MasterCard and American Express
    Full Name on Credit Card:
    Company Name on Card:
    Credit Card Number:
    Expiration Date:
    Card Security Code:   What is this?
    Credit Card Billing Address:
    (This must match the issuing bank's records or your payment will be declined by your bank)
    Street:
    City:
    State/Province:
    (enter 2 letter code for US/Canada)
    Zip/Postal Code:
    Country:
    Comments:
    Please provide any additional information:

     
     
     
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    PDG Cart and PDG Commerce are trademarks of PDG Software, Inc.